Materials: Medical Grade 316L Stainless Steel or Pure 18k Gold/Rose Gold Plating

Necklace Length: Adjustable 16"-20"

Chain Style: Beaded Cable Chain

Clasp Style: Lobster Clasp

Photos: Each charm has two photo slots available

Personalized Engraving: We laser engrave your pet's name on a heart-shaped pendant

Packaging: Comes in a Blue Velvet Jewelry Box (Ready to Gift)

1. Avoid Blurry Photos
Blurred Image ❌ Clear Image ✔️
Ensure your photo is clear and in focus. Blurry images can affect the precision of the engraving, making it less distinct and sharp.

2. Single Pet Only
Multiple Pets ❌ Single Pet ✔️
Please provide a photo of just one pet. Multiple pets in a single image can reduce the quality of the engraving. We only engrave one pet per pendant.

3. Include Entire Head & Eyes
Partial Head ❌ Whole Head ✔️
Make sure the entire head, including ears and both eyes, is visible. A front-facing photo will help us create a more realistic and detailed engraving.

4. Lighting for Darker Pets
Poor Lighting ❌ Good Lighting ✔️
For darker pets, even lighting is crucial to capture all details accurately. Avoid harsh shadows or overly dark images to ensure the engraving is clear and detailed.

Each order can take 1-2 weeks to deliver.

Each domestic order is shipped via USPS priority.

Tracking is available on ALL orders.

All of our My Pup Charm jewelry comes with a 30-Day Money Back Guarantee.

Once your item is delivered, we offer a no questions asked refund if you don't love it within the first 30 days!

If, within this period, the jewelry shows defects in material or craftsmanship, we will provide a replacement at no extra cost. If the exact model is unavailable, we'll offer a piece of similar value or style.